Faq

How can I cancel my subscription?

Follow these steps to cancel your subscription:1. Log into your account: https://www.balancegenics.com/account/manage2. A list of all your active and inactive subscriptions and one time orders will be displayed.  3. Once you...

How can I cancel my subscription?

Follow these steps to cancel your subscription:1. Log into your account: https://www.balancegenics.com/account/manage2. A list of all your active and inactive subscriptions and one time orders will be displayed.  3. Once you...

Will I get a reminder email before my next ship...

Yes, you will receive a reminder email, order confirmation, and shipping notification before your next shipment arrives. You can also log into your account anytime to view your upcoming shipment.

Will I get a reminder email before my next ship...

Yes, you will receive a reminder email, order confirmation, and shipping notification before your next shipment arrives. You can also log into your account anytime to view your upcoming shipment.

How do I update shipping and/or billing informa...

Follow these steps to update your shipping or billing address:1. Log into your account: https://www.balancegenics.com/account/manage2. Towards the bottom of the page, click “My Account”3. Here you can view and edit...

How do I update shipping and/or billing informa...

Follow these steps to update your shipping or billing address:1. Log into your account: https://www.balancegenics.com/account/manage2. Towards the bottom of the page, click “My Account”3. Here you can view and edit...

When will my payment method be charge?

Your card will be charged on the process date based on the frequency you chose.

When will my payment method be charge?

Your card will be charged on the process date based on the frequency you chose.

How do I skip my order?

To skip your next order, simply follow these steps:1. Log into your account: https://www.balancegenics.com/account/manage2. A list of all your active and inactive subscriptions and one time orders will be displayed.  3....

How do I skip my order?

To skip your next order, simply follow these steps:1. Log into your account: https://www.balancegenics.com/account/manage2. A list of all your active and inactive subscriptions and one time orders will be displayed.  3....