How can I cancel my subscription?

Follow these steps to cancel your subscription:

1. Log into your account: https://www.balancegenics.com/account/manage

2. A list of all your active and inactive subscriptions and one time orders will be displayed.  

3. Once you have located the subscription you wish to cancel, click on it to open a dropdown.

4. At the right-hand side, click “cancel subscription” (it is located right under “Select Next Date” and “Select Frequency”)

5. Please, wait until you see a receipt “subscription canceled”.


Did you know you can delay, change the product, manage the quantity, or edit the frequency of your subscription?

1. Log into your account

2. Find your product and edit:

- Order Date

- Delivery Frequency


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