How do I update shipping and/or billing information?

Follow these steps to update your shipping or billing address:

1. Log into your account: https://www.balancegenics.com/account/manage

2. Towards the bottom of the page, click “My Account”

3. Here you can view and edit your billing and shipping addresses

4. To update “Billing Address” and “Shipping Address” click the pen icon at the right-hand corner and enter new information in the appropriate fields


Follow these steps to update your card or payment information:

1. Log into your account: https://www.balancegenics.com/account/manage

2. On the right-hand side, you will see a blue box showing a credit card icon. 

3. To update your card on file, click the pen icon and enter new information in the appropriate fields


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