FAQ
frequently asked questions
What does it mean to Subscribe to the products?
When you Subscribe to our products you SAVE 25% on every order, plus you get FREE SHIPPING!Ā Conveniently choose how often you want your supplements shipped to you (every 30 days or every 60 days) so you NEVER have to worry about running out! In addition, you can cancel your subscription at any time! Subscribe here!
Is there a money-back guarantee if a product does not work for me?
Yes!Ā Ā At BalanceGenics, our customersā complete satisfaction is paramount. This is why we back our supplements with a 60-Day 100% Money Back Guarantee, making things as simple as this: If you are not 100% thrilled with our product, you will get a prompt replacement or full refund- NO QUESTIONS ASKED!
Does your product give you energy?
If you are looking for increased energy, check out ourĀ Daily Adrenal SupportĀ which featuresĀ 9Ā super food adaptogens thatĀ workĀ to assist with healthy hormone levels, maintain healthy energy levels, support response to stress and adrenal health.
Do your products have to be refrigerated?
No.Ā None of our products need to be refrigerated. We do recommend storing them in a cool, dry place.
Do your products lose efficiency after a few uses?
No. The only case that our supplements wouldĀ lose effectiveness is when they are not stored properly. Always keep supplements stored in a cool, dry place for best quality.
How many capsules are in one bottle?
Each bottle contains 60 capsules.
Are they liquid capsules?
No. The active ingredients are contained inside a capsule, but it is not liquid.
When does the product expire?
All of our products have superior shelf life potency. The expiration date can be found on the bottle. Always be sure to store supplements in a cool, dry place for best quality.
When should these capsules be taken?
Daily Adrenal Support Take 1 capsule 1 to 2 times daily preferably with meals.
Daily Turmeric Take 1 capsule twice a day. For best results take 20-30 minutes before a meal.
Daily Probiotic Take 2 capsules once daily.Ā For best results take one capsule during the day, and one capsule in the evening. Do not exceed 2 capsules per day.
Is this product chewable?
No.Ā All of our supplements are non-chewable capsules.
Does your product help with weight loss?
Not necessarily. Check out our blog post that talks about the association between adrenal fatigue and weight gain.
Does your product help with hair loss?
Antioxidants and probiotics have been shown to prevent hair loss. However, there is no proven evidence that our products will help with hair loss. If you are concerned with the hair loss you are experiencing, we recommend visiting your physician to make sure there is not an underlying health condition.
Where are your products manufactured?
All of our products are manufactured in the United States in aĀ GMP certified and FDA registered facility.
What does GMP-Compliant mean?
GMP stands for Good Manufacturing Practice and is a series of quality control rules outlined by the FDA designed to ensure that dietary supplements are produced in a manner⯠that safeguards the health of the consumer. These rules assure the purity and potency of the product and its ingredients. This means you can trust that our vitamins have been produced to the highest quality standards on the market.
How do you ensure quality?
BalanceGenics products are 3rd party tested which meansĀ that an independent organization has tested the products for purity and freshness.
Are your products natural or synthetic?
Our products are derived from natural ingredients and free of any binders, preservatives, GMOs, and artificial flavors.
Is BalanceGenics Non-GMO?
Yes.Ā All of our products are free of binders, preservatives, artificial flavors and GMOs.
Do your products contain soy?
No. Soy is not added to any product. However, our Daily Adrenal Support is not tested for soy therefore we cannot state that it is soy free.
Do your products contain dairy?
No. Dairy is not added to any product. However, our Daily Adrenal Support is not tested for dairy therefore we cannot state that it is dairy free.
Do your products contain caffeine?
No.Ā Our products do not contain caffeine or any other stimulants.Ā
Are your products gluten free?
No. Gluten is not added to any product. However, our Daily Adrenal Support is not tested for gluten therefore we cannot state that it is gluten free.
Are your products plant based?
Our Daily Turmeric is plant based. Our Daily Adrenal Support formula is based primarily on botanicals which accounts for approximately 80% of the overall weight of the active ingredients, however there is also 20% of ingredients that are classified as synthetic. Our Daily Probiotic is not plant based.
Are your products natural?
All of our products have been derived from natural sources. WeĀ useĀ only the most pure, unadulterated ingredients to ensure your body stays free of GMOs, sweeteners, binders and artificial flavors.
Is BalanceGenics a vegan product?
Our products are derived from natural ingredients, however only our Turmeric product is vegan friendly.
Are your products organic?
No.Ā Although our products are derived from all-natural sources, they are not certified organic.
Is BalanceGenics Keto friendly?
Yes. There is not a substantial amount of ingredients in our products to claim otherwise.
Do your products contain carbohydrates?
Trivial amounts of carbohydrates can be found in some of our products.
Are all of the ingredients in your products from the US?
All of our products are formulated and bottled in the US. Some of our ingredients are from outside of the US. and have been strictly tested by 3rd parties to ensure quality and freshness.
Do your products contain iodine?
We have not added iodine to any of our products. There is likely a minute amount of naturally-occurring iodine in the herbs in our Daily Adrenal Support, however there is not enough to consider it towards your daily value.
What are the health benefits of probiotics?
The main health benefits of BalanceGenics probiotics include healthy digestion, strong immunity, and a guaranteed minimum potency of 20 billion CFU per 2 capsules until its expiration date.
What makes your probiotic more absorbable than the competition?
Our vegetarian gel capsules are scientifically blended with MakTrek® Bi-pass Technology, reaching the small intestine to deliver more good microorganisms to your microbiome. This promotes greater digestive health and production of antibodies to boost your immune system.
How does the Daily Adrenal Support restore mental clarity?
Our Adrenal Support has 9 adaptogens in it that help with adrenal fatigue and mental clarity.Ā You can read more about it on our blog.
Will this supplement work even if Iām not diagnosed with Adrenal Fatigue?
Yes!Ā Anyone can use our Daily Adrenal Support for optimal health and mental clarity! Those who suffer from adrenal fatigue may notice a higher level of impact.
Can it help with panic attacks?
This formula is loaded with Adaptogens which are herbs that help your body cope with stress. You can read more about it on our blog.
Can I mix thyroid medication with Ashwagandha?
It's best if you consult your physician before taking any new supplements if you are currently on any medications.
What are the ingredients in the Daily Adrenal Support?
Vitamin C (ascorbic acid) 60 mg Vitamin B-6 (pyridoxine HCl) 10 mg Ashwagandha Root (2.5% extract) 400 mg * L-Tyrosine 200 mg * Eleutherococcus senticosus 100 mg * (0.8% extract) (stem) Panax ginseng (7% extract) 100 mg * (stem and leaf) Acerola Fruit (10% extract) 120 mg * Astragalus Root (5:1 extract) 100 mg * Rhodiola rosea Root (3% extract) 50 mg * Licorice Root (4:1 extract) 50 mg * Suma Root (4:1 extract) 50 mg * Holy Basil Leaf (2.5% extract) 50 mg * BioPerineĀ® 10 mg * (black pepper fruit extract)
How many mg of Rhodiola is in the Daily Adrenal Support?
Our Daily Adrenal Support contains 50mgĀ of Rhodiola in each serving.
How many mg of Ashwagandha is in the Daily Adrenal Support?
Our Daily Adrenal Support containsĀ 400mg Ashwagandha root extract in each serving.
How many mg of Astragalus root is in the Daily Adrenal Support?
Our Daily Adrenal Support contains 100mg ofĀ Astragalus root in each serving.
What is turmeric?
In the U.S., turmeric is best known as the main spice of curry powder. In India and other parts of Asia, turmeric is used to treat many health conditions.Ā Curcumin is the main active ingredient in turmeric which has powerful anti-inflammatory effects and is a very strong antioxidant.Ā
What is turmeric used for?
Mostly pain or inflammation.Ā However, turmeric has been reported to be anti-inflammatory, antioxidant and an immune system booster.
Is bioperine the same as black pepper?
Not necessarily. Piperine (from black pepper) can enhance the absorption of certain compounds, such as curcumin from turmeric. Bioperine is a purified extract of piperine and is necessary to get the increased absorption.
Can I take your Turmeric supplement if I am pregnant?
Our Turmeric supplement is not to be used during pregnancy or while breastfeeding unless directed by your licensed healthcare professional.
When can I start seeing results?
Feeling any type of affects or results will differ for each individual. We offer a 60 Day Money-Back Guarantee because we are confident you will feel results before then!
Do you have testimonials from people who have tried it?
YES! Check out our Results page to hear other's experiences with our products!
Can I take your products if I am pregnant?
It's best for you to consult your physician about the supplements you can take while you are pregnant. If you need an ingredient list, you can find it on the the back of the bottles on our supplements page.
Do your products conflict with prescription medicine?
Everyone can respond differently to supplements and we encourage customers on medication to share the ingredients with their physician as they are most familiar with your medical history and can offer the best advice. You can find the ingredients on the back of the bottles on our supplements page.
Does this supplement interfere with birth control pills?
It's best for you talk to your physician about the supplements you can take with your current prescription.
Can I take your products if I'm taking steroids?
It's best for you talk to your physician about the supplements you can take with your current prescription.
Will BalanceGenics make me break out?
It shouldn't. Check with your physician if you experience any undesirable reactions.
How long does it take to get my products?
It typically takes 5-7 business days to receive your products after they have been shipped.
Do you ship outside of the US?
As of now, we only ship within the US. We plan to ship internationally in the future.
What is your Return Policy?
We have a 100% Satisfaction Guaranteed return policy here at BalanceGenics. You can click here to view our full Return Policy.
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. The information on this website is designed for educational purposes only. It is not intended to substitute any informed medical advice or care. Always consult your physician before taking any nutritional supplement. Our nutritional supplements are manufactured in the USA with ingredients from around the world. Individual results may vary.